A Samsung smartphone user in Australia was unable to contact emergency services due to a device malfunction and died. The Guardian has drawn attention to this.
The incident happened on November 13 in Sydney, Australia. The unnamed man needed urgent medical help but the emergency number could not be reached. The victim was found later but could not be saved. As it turned out, the man was unable to contact the emergency doctor because his smartphone did not support calls to the emergency line.
The victim's TPG operator later explained that many Samsung smartphones that are not updated in a timely manner may not support calls to 000, the emergency number in Australia. The devices are configured in such a way that when you dial 000, they switch to 3G mode. However, the 3G network in the area was turned off and as a result calls to some numbers stopped being made.
In a statement to Android Authority, Samsung noted that it strongly recommends updating software on smartphones on time.
“This is critical to maintaining the highest standards of safety, reliability and performance,” the company concluded.
Previously, the authors of the British publication London Centric said that street thieves in London began to ignore Android smartphones. They are aware of several theft cases in which thieves have thrown away or even returned stolen Samsung phones.
